Dec 26, 2013

Nikos Deja Vu - How I've made my Logitech QuickCam Zoom to work on Windows 7 (works on Windows 8 too!)

How I've made my
Logitech QuickCam Zoom
to work on Windows 7

http://4.bp.blogspot.com/_I2iLHoEA3QY/TD44rVTCMTI/AAAAAAAAABs/sj7SPMSt-FQ/s320/Logitech+quickcam+zoom.jpg

Well, it was not so difficult for me to make it work after all :)
And now I want to share it with you all, because I've just seen this topic, accidentally, at the Logitech's official forum some hour ago:
User xxx (xxx - I've changed the real name) WROTE:
"Quickcam Zoom & Windows 7 (bla bla bla) No driver (bla bla bla) PLS HELP....."
and the OFFICIAL ANSWER:
"Re: Welcome to the Logitech Community Webcam Forum, user xxx!
Unfortunately, this camera is not supported on Windows 7. Thanks. (Ref: FAQ #13985, FAQ #12712, and FAQ #3428)"
One more, by another user:
User zzz (zzz - I've changed the real name) WROTE:
"I was deeply disappointed to learn that Logitech will not offer a Windows 7 driver for my QuickCam Zoom. I've had it about a year now and it worked great until the Windows 7 upgrade. No one seems to have answered the question why Logitech would choose to ignore a huge base of loyal customers who are now left with broken products (broken in the sense they are useless in Win 7). I love Logitech keyboards and mice, but my next webcam purchase will be from Microsoft. At least that company has the good sense to keep its products working after an OS upgrade."
and the OFFICIAL ANSWER:
"Re: Welcome to the Logitech Community Webcam Forum, user zzz!
Unfortunately, this camera is not supported on Windows 7. Thanks. (Ref: FAQ #13985, FAQ #12712, and FAQ #3428)"
....And the topic continues this way to the end...

http://ecx.images-amazon.com/images/I/4191PY56ZDL._SY300_.jpg

NOW LET'S MAKE THIS CAMERA TO WORK
ON WINDOWS 7
(Use the same way for Windows 8)

First of all, UNPLUG your Quickcam Zoom and UNINSTALL ANY LOGITECH CAMERA software you have on your hard disk from previous driver installations.
Check inside the USERS directories, check in Program Files and in ProgramData and in C:\Windows\twain_32, also check in the windows system files and drivers.
DELETE all Logitech QuickCam Zoom Directories and Files there, and everywhere!
Be carefull if you use other Logitech software, mouse or scanner for example, but you can always install them later if they stopped working (NO PROBLEM).
RESTART PC and now you're ready to make your Logitech QuickCam Zoom to work on Windows 7 (any version).

Method 1: THE EASY WAY
If you still have the camera's original installation CD then you have finished in seconds!!!!
Just put it in the drive and let it there.
1. PLUG your camera.
2. DO NOT LET WINDOWS TO CHECK FOR DRIVERS. (stop any action).
3. Now, open Control panel/device drivers.
Find the "uknown device" (bold, yellow or red color depends from your AERO), yet sometimes Windows 7 can recognise it as "Logitech Imaging Device" or similar (it depends from your updates and your other hardware).
NOW, Right click on it, click UPDATE DRIVER, BROWSE MY COMPUTER, LET ME PICK FROM A LIST, HAVE DISK
Here, point at your original CD (in drive), select ANY *.inf file in the CD's drivers directory, and voila! Your camera is working!
(Actually Windows 7 uses the original Logitech NT/2000 signed driver of the camera, on the original CD, but we don't care as long as it works!!!)
Ok, after that, it will ask you to reboot. Do it, even if didn't ask you.
After restart, or you have finished for good, or you must do a last install (the same way) for the camera's microphone, rare case but possible. (Usually never happens this but, here is .. MS Windows! You never know!!!)
Your QuickCam Zoom Microphone will be identified as "USB Input Device" under the HUMAN INTERFACE DEVICES (epic title!).
ONE LAST THING
After restart, open again the device manager, go to Imaging Devices, select "Logitech QuickCam Zoom" open the "BANDWIDTH" and uncheck everything.
Now you are ready, and you can use your cam as you did it in Windows XP...
Of course you will not have the rest companion software, but a working camera is the important thing here :)

Method 2: THE NOT SO EASY WAY
For those who have lost the original CD..
DELETE ALL AS I WROTE ABOVE.
BOOT PC WITH CAM UNPLUGGED
1. Go to Logitech and download the XP/2000 driver (or click qc848enu.exe)
2. DO NOT INSTALL IT.
3. Using WinRAR or WinZIP Utility (better use winrar) EXTRACT the file in an empty directory (right click on file, "extract to...")
4. PLUG your QuickCam Zoom - DO NOT LET WINDOWS TO CHECK FOR DRIVERS. (stop any action).
5. FOLLOW THE INSTRUCTIONS ABOVE, but POINT AT THE DIRECTORY WHERE YOU HAVE JUST UNRAR THE FILES.
6. Your camera is working...!


Just for the history, after all that above, my Logitech QuickCam Zoom is working without any problems on Windows 7 Ultimate SP1 for 3 years now, and it will be this way for ever!!!
Yet, to say the truth, I also went in panic, after the initial installation of Windows 7 Ultimate (2010), when I realized that my beloved (and expensive) camera is useless. So I 've started the "experiments" and I found the solution (above) after 2 hours....

If you have any questions, and/or if you've found a better working solution, do not hesitate to leave a message here!
Thank you in advance!

That's all folks!
Have a great 2014

Nikos Deja Vu
n1999k.blogspot.com

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